Orders are processed within 1–3 business days. Delivery within the EU typically takes 3–10 business days. You will receive tracking information once your order has been shipped.

Once your order has been successfully placed, you will receive an order confirmation email with your order details. If you do not receive the email, please check your spam or junk folder or contact us at info@lettyvia.com

If you need to change your shipping address, please contact us as soon as possible at info@lettyvia.com. We will do our best to update the address before your order is shipped. Once an order has been shipped, we may not be able to change the delivery address.